Privacy Policy

    Last Updated: December 6, 2024

    Introduction

    Circle Real Estate Brokerage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website circlepod.ca and use our real estate services.

    By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

    Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide to us when you:

    • Fill out our contact forms or registration forms
    • Subscribe to our newsletter or marketing communications
    • Request information about properties or real estate services
    • Book an appointment or consultation
    • Communicate with us via email, phone, or text message

    This information may include:

    • Name (first and last)
    • Email address
    • Phone number
    • Mailing address
    • Property preferences and interests
    • Any other information you choose to provide

    Automatically Collected Information

    When you visit our website, we may automatically collect certain information, including:

    • IP address and location data
    • Browser type and version
    • Device information
    • Pages visited and time spent on pages
    • Referring website addresses

    How We Use Your Information

    We use the information we collect for various purposes, including:

    • To provide and maintain our real estate services
    • To respond to your inquiries and provide customer support
    • To send you property listings, market updates, and promotional materials (with your consent)
    • To send SMS text messages regarding properties, appointments, and service updates (with your explicit consent)
    • To personalize your experience on our website
    • To improve our website and services
    • To comply with legal obligations
    • To protect our rights and prevent fraud

    SMS/Text Messaging Communications

    By providing your phone number and opting in to receive SMS communications, you consent to receive text messages from Circle Real Estate Brokerage. These messages may include:

    • Property alerts and new listings matching your criteria
    • Appointment reminders and confirmations
    • Updates on your property inquiries
    • Important service notifications
    • Marketing and promotional messages (with separate consent)

    Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message or contacting us directly. Reply HELP for help.

    Your consent is not a condition of purchase. You may use our services without opting in to SMS communications.

    Data Sharing: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

    Information Sharing and Disclosure

    We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

    • Service Providers: We may share information with third-party vendors who assist us in operating our website and providing our services (e.g., email service providers, CRM systems)
    • Legal Requirements: We may disclose information if required by law or in response to legal process
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
    • With Your Consent: We may share information with your explicit consent

    Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

    • SSL/TLS encryption for data transmission
    • Secure data storage with access controls
    • Regular security assessments and updates
    • Employee training on data protection

    However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    Your Rights and Choices

    You have certain rights regarding your personal information:

    • Access: You may request access to the personal information we hold about you
    • Correction: You may request correction of inaccurate or incomplete information
    • Deletion: You may request deletion of your personal information, subject to legal requirements
    • Opt-Out: You may opt out of marketing communications at any time
    • SMS Opt-Out: Reply STOP to any SMS message to unsubscribe from text communications

    To exercise these rights, please contact us using the information provided below.

    Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

    • Remember your preferences and settings
    • Understand how you use our website
    • Improve our services and marketing efforts
    • Provide personalized content

    You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

    Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    Circle Real Estate Brokerage

    201 County Court Unit 401A

    Brampton, Ontario L6W4L2

    Email: privacy@circlerealestate.ca

    Phone: 905-324-7777

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

    We encourage you to review this Privacy Policy periodically for any changes.